Privacy Notice

Thank you for visiting our website which is operated by TidyWhimsy Limited (the "Company"). We are committed to providing an exciting and safe online shopping experience and elevated level of personal service synonymous with the Company. This commitment includes respecting and protecting the privacy of your personal information.

 

This privacy policy describes the types of information we collect from and about you when you visit our website (each a "Site"). The Sites and all functionality and features thereon are collectively referred to as the "Services". This privacy policy also explains how the Company may use and share your personal information, as well as your ability to control certain uses of it.

 

By using the Services, you agree to the collection, use, and disclosure of your information as described in this privacy policy, including the transfer to and storage of your personal information in the United States/Canada/Hong Kong, and agree to the Terms of Use which are incorporated by reference. If you do not agree, please do not access or use the Services.

 

Q: What information does the Company collect?

A: The Company may collect information from or about you in the following ways:

 

  • From the Company's Interactions With You: We collect information from and about you and your transactions and other interactions with us. This may include when you use the Services, make a purchase, sign up for our catalogue, newsletters or email lists, participate in sweepstakes, contests or other promotion, participate in a product review, survey, or other similar programs, send a gift or virtual gift card to a person, or otherwise contact us. If you make a purchase from us, we may also collect the billing address.

     

  • Information You Provide About a Third Party: If you send someone else a communication from the Services, we may collect information such as that person's name, telephone number, email, and/or shipping address.

     

  • Automatically on the Site: We, or our service providers, may use cookies, web beacons/pixel tags, log files, JavaScript, and other technologies to collect certain non-personal information about visitors to our Site, user of our online services, and interactions with our emails and online advertisements, and to allow the Company to keep track of analytics and certain statistical information. Collecting this information, and linking it with your personal information, helps us to tailor our website and enhance your online shopping experience.

     

  • From Third Party Sources: We may acquire information from other sources to update or supplement the information that you provide or that we collect automatically.

  • Combination of Information: We may combine the information we receive from or about you across different computers or devices.

  • Third Party Analytics and Advertisements: We also may use third party advertisements, analytics, and tracking tools to better understand who is using the Site and how to improve the effectiveness of the Services.

Q: What are my Tracking Options?

A: Certain parts of the Site require cookies. By registering for and using the Services, you are consenting to the use of cookies. If you do not agree to the use of cookies, you cannot use the Services.

  • Strictly Necessary Cookies – Essential for browsing and functionality.

  • Performance Cookies – Collect aggregate information about Site usage.

  • Functionality Cookies – Remember choices like shipping country and currency.

  • Targeting Cookies – Used to deliver relevant advertisements.

To learn more about managing your privacy or opting out, visit networkadvertising.org. To prevent data from being used by Google Analytics, visit tools.google.com/dlpage/gaoptout/.

Q: How does the Company use the information collected?

A: The Company may use the information for purposes such as:

  • Validating, confirming, and tracking your order.

  • Enhancing your online shopping experience.

  • Sending catalogs, newsletters, and promotional materials.

  • Providing customized Site content and targeted advertising.

  • Protecting the security and integrity of the Site.

Q: What information does the Company share with others?

A: The Company may share personal information in the following ways:

  • Company Affiliates: Shared within the TidyWhimsy family of companies.

  • Co-Marketing Partners: For jointly sponsored events or services.

  • Legal Disclosures; Safety: To comply with law or protect the rights and safety of others.

  • Sale of Business: In the event of an acquisition or reorganization.

  • Service Providers: Third parties performing duties on our behalf.

  • Text Marketing: By entering your phone number at checkout, you agree to receive text notifications and marketing. You can unsubscribe by replying STOP or contacting us at service@tidywhimsy.com.

Q: How can I view, update or remove my information?

A: If you have made a purchase, you can contact our Customer Service Department at the email address listed in the "Contact Us" section below to access or update your information.

Q: What are California Privacy Rights?

A: California residents may request a copy of the Company's "California Privacy Rights" notice by emailing service@tidywhimsy.com with "Attn: California Privacy" in the subject line.

Q: What about children's privacy?

A: The Site is not intended for children under thirteen. If we learn a child under thirteen has provided information, we will use reasonable efforts to remove it.

Q: Where and for how long is my data stored?

A: Your personal information may be stored and processed on servers in the United States/Canada/Hong Kong. Data will be retained only as long as necessary for the fulfillment of the purposes for which it was collected.

Q: Whom do I contact if I have additional questions or concerns?

A: We welcome you to reach out if you have any questions or concerns regarding our privacy practices. Please feel free to contact Customer Service of TidyWhimsy Limited via email at service@tidywhimsy.com. For all unsubscribe requests, privacy-related questions, or complaints, contact service@tidywhimsy.com.